COMPANY / QUALITY

QUALITY IS A CORE PRINCIPLE, A CHALLENGE AND A COMMITMENT

For Autocares Aizpurua, S.L. quality is a core principle, a challenge and a commitment to:

  • Vehicles and image: all our coaches are new, stylish, safe and comfortable. We have a demanding fleet renewal programme (less than 8 years).
  • Materials: we carefully select all materials and accessories affecting passenger comfort: seats, soundproofing, audio, etc.
  • Staff: our drivers pay great attention to catering for passenger needs, day in, day out. They are helpful and we have full trust in their total compliance with all company rules.
  • Customer service: Autocares Aizpurua attends to its customers through all possible communication channels, both in day-to-day and one-off situations.
  • Guarantees: Scania 24-hour en-route assistance and extensive insurance cover (see annual certificate).